Archive for 2011
10 Minutes
Our Customer Service Department takes immense pride in our ability to assist our customers. For those loyal customers, you know that we have a speedy response time to the emails we receive so I am happy to announce that we have broken our previous monthly average record response time to less than 10 minutes! In [...]
Bronto – Austin Canoe & Kayak Introduces Promotional Emails and Increases Revenue
As seen on Bronto.com: Austin Canoe & Kayak (ACK) believes their success is the result of “unwavering customer service and a dedication to and love of outdoor exploration.” This customer-centric approach has made ACK a trusted brand and go-to source for paddlesports enthusiasts and outdoor adventurers. As ACK has evolved and grown, email has become [...]
For the Ladies
Being one of a handful of girls, in a largely male dominated company and in some ways industry, can be an interesting experience. It can feel like a “good-ole-boy” paradise at times, with all the goofing around and obsessing over the latest and greatest fishing gear to put on your kayak. But make no mistake, [...]
Product Testing – Kuat Bottle Lock
We received a new product today, the highly anticipated Kuat Bottle Lock. This nifty little item appears to be a standard water bottle but in reality it is a 5 foot 8mm thick, cable lock. Pretty cool. It stores right in your water bottle cage until needed, at which point you grasp the end and pull, allowing it [...]
A Good Day for a Good Cause
It was a pleasure meeting up with TJ Greaney, Founder of the Kids Outdoor Zone, a youth ministry that provides mentorship and loving care to children through a variety of outdoor activities, to hand over a donation of just over a $1,000. We collected a portion of the proceeds through entry fees from the 2011 [...]
Hello Luke…Welcome to ACK San Marcos!
We’d like to take a quick moment to introduce Luke Patranella, ACK San Marcos Store Manager. Luke was born and raised in San Antonio, TX and attended school at Stephen F. Austin State University in Nacogdoches where he majored in business. Soon after graduating he moved to the mountains of Colorado where eventually he ended up [...]
Simple Tips for Kayaking With a Camera
I was a nervous wreck the first time I decided to bring my camera with me on a kayaking trip. I was worried about getting it wet or even worse, dropping it in the water. Yes, taking pictures from a kayak can be a worrisome task but there are a few steps a person can [...]
Gulf Coast Redfish Fever!
An early fall Redfish round up by Kristian Kolflat It wasn’t my birthday weekend but it might as well have been! The late summer, early fall seasons provide some of the best redfish fishing here on the Texas coast. So good, that before I can even finish making my plans to hit the coast, I [...]
Firing it Up!
A look into micro-stoves and burners for camping and paddling trips When I take off for an overnight paddling trip this time of the year, I set aside the granola bars, beef jerky and dried fruit for a warm hearty meal at the end of a long day and a hot cup of coffee in [...]
2011 Paddlefest or Bust
ACK employees, Nate from Houston and Seth from Austin, will be heading down to the 2011 Paddlefest in Port Aransas, Texas. For those of you who haven’t heard about Paddlefest it’s a four day long event being held in Port Aransas, Texas by a group of like minded paddlers from all over the state this Halloween weekend. There will be camping, guided kayak tours, kayak demonstrations, basic sea kayaking instruction and a swap meet amongst a variety of other activities. What better way to spend a weekend! We asked both Seth and Nate to give us some insight into this event and here’s what they shared with us.
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